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Public Liability Claims / Personal Injury

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An injury can do a whole lot of damage to your life. Just think about it. Besides the obvious direct impact on you, when you are injured it might mean that:
  • You have to take time off work to recover.
  • Your family activities and responsibilities are limited.
  • Your hip pocket suffers if you have to pay medical costs and cover your living expenses after time away from work.
  • You suffer stress and trauma from the pain of the injury.

Even if you only experience a few of those things, a personal injury can really cost you. That’s why, if you are somehow injured and it wasn’t your fault, it’s a good idea to seek legal advice to find out whether it’s worth taking legal action.

Personal injuries and public liability injuries: What’s the difference?

Personal injuries can include:

Public liability injuries, or slip and fall injuries, are injuries that happen in public places, for example shopping centres or on public land.  They are a little different from other personal injuries because there is usually public liability insurance that can make compensation payments on behalf of the land or business owner if a public liability claim is successful.

Some people who have been victims of crime also suffer from personal injuries.  This is a special area of law with its own rules and processes. You can read more about it on our Victims of Crime Compensation Claims page.

How to make a claim

Many people are worried about consulting a personal injury lawyer or making a claim. They may worry about:

  • What their employer will think.
  • If they were a passenger in a car, what the driver of the car will think.
  • Whether their claim will affect other things, for example health insurance or life insurance.
  • The legal fees for making a claim.

That’s why Websters Lawyers offers a free, no obligation first consultation. Even better, at that meeting you can discuss whether you might be eligible for a No Win, No Fee arrangement.

Making a personal injury or public liability claim starts with the right legal advice. Websters Lawyers have a dedicated team of personal injury lawyers who can help. At your free first interview one of our personal injury lawyers will:

  • Advise you whether you have a claim.
  • The specific area of personal injury law that applies to your case.
  • Advise you of all the steps involved in making a claim.
  • Make a plan with you for the conduct of your case.

Overlapping legal areas

Sometimes, a personal injury claim can overlap into other legal areas. For example:

  • If you are injured at work because of the negligence of someone other than your employer or a workmate, or if you are working under a labour hire arrangement, you might be entitled to make a personal injury claim.
  • If you are injured in a car accident during the course of your work, you may be able to make a compulsory third party insurance claim.

Get the right lawyer for the job

Personal injury compensation laws are technical and require specialist understanding. When you’re dealing with your injury, you’re under enough stress without struggling with all the legal issues as well.

Even if you don’t stop work and you aren’t losing income, one of our specialist personal injury lawyers will ensure that your personal injury compensation claim takes into account how the injury will affect your future earning capacity and the many other expenses, for example:

  • Medical costs
  • Medication
  • Assistance with home duties such as cleaning and gardening
  • Travel expenses
  • Therapeutic appliances or property renovations.

No matter how you’ve been injured, Websters Lawyers can help you. In many cases we will handle your claim on a No Win No Feebasis. To find out more, contact us to arrange a free, no obligation consultation with one of our personal injury lawyers in Adelaide, Ridgehaven or Smithfield.

For further information, read our Public Liability and Personal Injury Brochure.






Having such a short time frame I was very impressed with the outcome made by [my solicitor]. Excellent and timely manner


Kurralta Park

Very professional mannerism and overall great outcome was delivered by Websters Lawyers.


West Ryde NSW

Helpful, explained fully, patient, excellent service.



Patient and helpful in explaining the process.



Call Websters Lawyers for a most professional and friendly service. All understanding with [my solicitors] and the reception staff. Thank you so much.



Making my will was effortless on my part, with everything explained clearly. Well done to all.



Great service, professional, explains things clearly, definitely recommend Websters Lawyers.


Upper Hermitage

Patient, professional, good communication about procedures and probable outcomes.



Thank you for all your work over the course of the case. You [both] were always very approachable and I appreciated your understanding and professionalism in all areas.


Christie Downs

All in all my experience was great. Thank you for your time and expertise.


Seacombe Gardens

My matter was dealt with efficiently and was explained in an understandable language. A pleasant experience.



Practical and very helpful. Reasons and explanations given where needed



I stumbled across Websters in the Yellow Pages and I rang, explained my situation and immediately they took my case on. Greatly appreciate their services.



The service from Websters Lawyers was outstanding. [My solicitor] was caring, had patience and was very professional. Wonderful personality.



[My solicitor] made everything so simple to understand. [The receptionist] was wicked too, would recommend them anytime. Level of entire service was outstanding.


Golden Grove


I had dealings with Websters over 20 years ago. They were my first choice when I recently needed legal advice. Both legal and office staff were professional, courteous and accessible at all times. Everything was explained up front in a clear and concise manner. I would not hesitate to recommend their services.



It has truly been a pleasure communicating with you throughout the process. I really appreciate your patient and speedy replies to my questions and requests. You were always able to provide an easily understood response and this helped me deal with the process. Your friendly and positive manner encouraged me to seek your advice.


Battery Hill QLD

[My lawyer's] service was prompt and efficient with all questions explained clearly with all our requests carried out within the laws. Overall service was very satisfactory.


Wynn Vale

[My lawyer] was excellent. 



Excellent service. Professional. Clear advice and instructions. Prompt actions. Overall 10/10!


Ingle Farm

Overall, I was happy with my outcome and my lawyer, would definitely recommend [my lawyer].



[My solicitor] was excellent at helping us through preparing our wills which were particularly challenging as they involved assets in multiple countries. She was professional and knowledgeable and spent time tailoring the wills to our needs.



[My solicitor] was very helpful, respectful and polite. She made sure I understood the process and documentation of our wills.



Professional. Smooth Transaction. 


Largs North

I found the whole experience from Receptionist to Solicitor excellent. They completely put us at our ease.



This was a new experience for us and didn’t have a clue what to do. [Our solicitor] on our first visit put us at ease, explained what will happen, pointed out there was a strong case. [Our solicitor] was genuine in her approach, kept us well informed, explained actions several times with patience and understanding. Overall very happy with the service we received.


Elizabeth Vale

Contact us

Adelaide Office :
T: ( 08 ) 8231 1363
F: ( 08 ) 8231 5529

Ridgehaven Office :
T: ( 08 ) 8395 8000
F: ( 08 ) 8395 8222

Smithfield Office :
T: ( 08 ) 8487 0150
F: ( 08 ) 8395 8222

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