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What is a No Win No Fee Arrangement?

Lawyer Marwa Shabbar

If you’ve been injured in an accident or at work, it’s not fair that you should be burdened with medical expenses and ongoing pain, suffering and inconvenience. Sure, you want compensation. Sure, you could take legal action. But if you’re already struggling to keep up with your medical expenses, how are you going to pay legal fees as well?

Thankfully, that’s where Websters Lawyers can help.

Personal injury claims

For some personal injury claims, we can make a No Win No Fee arrangement. Personal injury claims are claims that people make for compensation or damages because they’ve been injured in some way. They include injuries that have been caused by:

  • Motor vehicle accidents.
  • Public liability issues, for example slip and fall.
  • Workplace accidents.
  • Faulty products.

It’s a big decision to take legal action for a personal injury claim. After all, there’s no guarantee that you’ll win and there are plenty of legal fees to pay along the way. If you don’t win your case or secure a favourable settlement, you could be in a worse financial position than you were before you commenced the case.

No Win No Fee

We understand this dilemma and know that that many people who have a personal injury claim are unable to pay for a lawyer up-front. This is especially true if the injury itself has prevented you from working and you are already struggling to meet your usual household expenses.

Our No Win No Fee arrangement can help to relieve these concerns.

When you first come in to see us, we will discuss all aspects of your case with you and weigh up your chances of success.

If we believe that you have a good chance of either:

  • winning your case, or
  • securing a good settlement without going to court,

we may agree to act for you on a No Win No Fee basis. This means that you will not have to pay us any legal fees unless you win your case (although you may still be liable to pay disbursements as they arise).

A ‘win’ in this context means that you receive a payment of money from the other side either under a negotiated settlement agreement or because a Court or Tribunal has made an order that you are to be paid compensation or damages. An agreement or order may include:

  • Compensation.
  • An amount to cover our legal fees.
  • Disbursements, for example medical reports and court fees.

It is essential that when considering a No Win No Fee arrangement, you ensure that you clearly understand who is going to pay for the disbursements. You should carefully read the Client Services Agreement that will be sent to you and ask as many questions as possible.

Equal opportunity and discrimination claims

In some limited circumstances, we may be able to offer a No Win No Fee arrangement for equal opportunity or discrimination claims.

What happens if I lose my case?

In most cases, claims are settled by negotiation and agreement and the parties are able to avoid going to court. But if your case goes to court and you are unsuccessful, you will probably be ordered to pay the legal costs and expenses of the other side. This is so even if we have agreed to a No Win No Fee arrangement.

You can be sure that we will only take your case to court after extensive discussion and consideration and after getting your clear and informed instructions to do so.

If you are successful, our fees are based on the work done. We do not charge a percentage of the settlement payment.

The bottom line

The bottom line is that it’s important to have confidence in your lawyer and the advice they give. If you don’t have a claim, or if it is going to expose you to risk, we will tell you. If we think you have a good case, then our promise to you is that if you don’t get paid, we don’t get paid.

You can ask a personal injury lawyer any questions about our No Win No Fee arrangement at a Free First Interview. Please Contact Ustoday to arrange an appointment.






Having such a short time frame I was very impressed with the outcome made by [my solicitor]. Excellent and timely manner


Kurralta Park

Very professional mannerism and overall great outcome was delivered by Websters Lawyers.


West Ryde NSW

Helpful, explained fully, patient, excellent service.



Patient and helpful in explaining the process.



Call Websters Lawyers for a most professional and friendly service. All understanding with [my solicitors] and the reception staff. Thank you so much.



Making my will was effortless on my part, with everything explained clearly. Well done to all.



Great service, professional, explains things clearly, definitely recommend Websters Lawyers.


Upper Hermitage

Patient, professional, good communication about procedures and probable outcomes.



Thank you for all your work over the course of the case. You [both] were always very approachable and I appreciated your understanding and professionalism in all areas.


Christie Downs

All in all my experience was great. Thank you for your time and expertise.


Seacombe Gardens

My matter was dealt with efficiently and was explained in an understandable language. A pleasant experience.



Practical and very helpful. Reasons and explanations given where needed



I stumbled across Websters in the Yellow Pages and I rang, explained my situation and immediately they took my case on. Greatly appreciate their services.



The service from Websters Lawyers was outstanding. [My solicitor] was caring, had patience and was very professional. Wonderful personality.



[My solicitor] made everything so simple to understand. [The receptionist] was wicked too, would recommend them anytime. Level of entire service was outstanding.


Golden Grove


I had dealings with Websters over 20 years ago. They were my first choice when I recently needed legal advice. Both legal and office staff were professional, courteous and accessible at all times. Everything was explained up front in a clear and concise manner. I would not hesitate to recommend their services.



It has truly been a pleasure communicating with you throughout the process. I really appreciate your patient and speedy replies to my questions and requests. You were always able to provide an easily understood response and this helped me deal with the process. Your friendly and positive manner encouraged me to seek your advice.


Battery Hill QLD

[My lawyer's] service was prompt and efficient with all questions explained clearly with all our requests carried out within the laws. Overall service was very satisfactory.


Wynn Vale

[My lawyer] was excellent. 



Excellent service. Professional. Clear advice and instructions. Prompt actions. Overall 10/10!


Ingle Farm

Overall, I was happy with my outcome and my lawyer, would definitely recommend [my lawyer].



[My solicitor] was excellent at helping us through preparing our wills which were particularly challenging as they involved assets in multiple countries. She was professional and knowledgeable and spent time tailoring the wills to our needs.



[My solicitor] was very helpful, respectful and polite. She made sure I understood the process and documentation of our wills.



Professional. Smooth Transaction. 


Largs North

I found the whole experience from Receptionist to Solicitor excellent. They completely put us at our ease.



This was a new experience for us and didn’t have a clue what to do. [Our solicitor] on our first visit put us at ease, explained what will happen, pointed out there was a strong case. [Our solicitor] was genuine in her approach, kept us well informed, explained actions several times with patience and understanding. Overall very happy with the service we received.


Elizabeth Vale

[My lawyer] was very reassuring in her approach to my case. I felt that every possibility in terms of evidence to provide and possible outcomes were explained to me, The result of the case was the best possible outcome I could have expected.

David, Belair


With no previous dealing with the criminal justice system, [our solicitor] gave us excellent advice and guided us through a nightmare to achieve a just and correct outcome. [Our lawyer] was both forthright and compassionate in her handling of our case.

Malcolm, Belair

[My lawyer] explained all the legal terms in language I could understand – she was very easy to talk to.

Cameron, Munno Para

I felt confident knowing my matter was in good hands. Very professional!

Shravan, Christie Downs

Initial phone call was fantastic and the role of an executor was fully explained.

Penny, Henley Beach

The service I received was efficient and promptly finalised. The solicitor clearly explained the details and I was happy with how easy it was.

Dale, Fairview Park

[My lawyer] was exactly the lawyer I needed in a serious matter. The outcome was as predicted which was a fantastic result. I received prompt professional and personal service at all times. Capable and supportive in a very stressful period.

Jason, Munno Para West

I had any of my concerns answered to my satisfaction and understanding.

Valda, Ingle Farm

[My lawyer] is an excellent professional lawyer who assisted in achieving a great positive outcome/result. I sincerely thank you and your great staff for your assistance and guidance throughout my claim. Would highly recommend [my lawyer], staff and Websters Lawyers. Kept fully informed and guided, professionally throughout the matter.

Rena, Northgate

Our work was dealt with very efficiently and speedily. Our lawyer was very professional, at the same time as being approachable. Communication was great.

Christina, Highbury

My experience with Websters Lawyers was far beyond what I expected. From the moment I spoke to [my lawyer] she made me feel very comfortable and eased my stress. In my case I had a court appearance the day before we were scheduled to fly to Spain, Considering my first appointment with her was only 2 weeks before the court hearing, she was able to obtain the police statement and thoroughly work on my case within that limited time frame. She was very knowledgeable, understanding and confident which greatly relieved so much pressure from me and my family. At court, she explained everything thoroughly and advised me of all the possible outcomes. Price, service and result, very highly recommended. Thank you Websters Lawyers.

Rafael, Davoren Park

I have high expectations and they were met. Websters service was swift, courteous, professional and met the agreed budget. I will recommend Websters to my family, friends and colleagues. Thank you.

Peter, Forestville

I would recommend Websters Lawyers, especially for [my lawyer's] dedication and exemplary attitude and advice. She is the epitome of a good lawyer. The service was impeccable.

Pamela, West Lakes

[My lawyer] was very professional and I was made comfortable to understand.

Gregory, Penfield

I was very pleased with the end result and how well [my lawyer] conducted herself.

Sonya, Glanville

Very professional.

Jesse, Morphett Vale

[My lawyer] has been very prompt , reliable and provided a high level of communication.

Peter, Parkside

My experience at Websters was very positive. The stress was taken from me and I could not be happier with the outcome. [My lawyer] at Websters was professional, personable, available and caring. Thank you for making the experience stress free.

Magda, Holden Hill

Found my lawyer upfront and reliable – I would highly recommend Websters Lawyers.

Lee, Evanston Park


Top bunch of solicitors and admin staff. Very friendly and to the point service.

Bradley, Hallett Cove

Websters Lawyers were very professional in their service, I would be happy to recommend them.

Carole, Tea Tree Gully

We would not hesitate in recommending Websters for any legal matter. They are professional and courteous at all times and call back when they say they will.

David and Dianne, Lockleys


Contact Us

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T: ( 08 ) 8231 1363
F: ( 08 ) 8231 5529

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T: ( 08 ) 8395 8000
F: ( 08 ) 8395 8222

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T: ( 08 ) 8487 0150
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